I understand that once I sign up and pay for my membership and delivery fees in full, I have secured my place for the respective season. 

Growing Tkaronto plans their growing season and staffing based on subscription orders in the spring, there are no refunds, either full or partial, for cancellation of my subscription once purchased. Members may choose to find an alternate person to buy out the rest of the season’s share, and the share ownership will be transferred to the alternate person. The alternate person will pay the original shareholder directly.

I understand that the start of each share is flexible and based on seasonal conditions and product availability. I am aware that Growing Tkaronto will communicate via email to inform all shareholders of updates and start dates, and that it is my responsibility to contact the farm via email if I am not receiving notifications near the specified start dates shared in the product details.

I understand that my share will be delivered weekly to a location I selected upon purchasing my flowers.

Pickup times are specific to each host location. It is my responsibility to pick up my share during the designated time period on the designated day. If I am out of town or unable to pick up my share for any reason, I understand that it is my responsibility to find a substitute to take my share.

I understand that flowers are perishable. If I am unable to pick up my share or find a substitute to pick up my share within the designated window, I forfeit that share and it will be donated at the discretion of the host pickup location and I will not receive credit or a refund.

I understand that once I have purchased a flower share, I am not able to change the pickup location, request an alternate pickup date for my share(s), or extend my share due to a missed pick up for any reason. I may coordinate the transfer of my share to another individual. I understand that Growing Tkaronto does not facilitate such transfers, and that I will make all arrangements for the new shareholder to pay me directly for the remainder of the share.

I understand that as a member, I share in both the bounty and the risks of farming. I understand that the risks include poor harvests due to unfavorable weather or pests, or the total loss of all crops due to a natural disaster such as fire, flood, drought, tropical storm or hurricane.

I understand that flowers are a perishable product, with a variable vase life of 3-7 days. I understand that all flowers in my share are delivered within 24-36 hours of harvest in peak condition, and that all varieties have a different vase life, dependent on care. Growing Tkaronto will not be held responsible for shortened vase life or poor flower quality once I receive my share from the pickup location. 

Should there be any issue with my flowers upon pickup from the host location, I will contact Growing Tkaronto via email within 12 hours to alert them of the issue, and when possible will include photographs to document the problem

By signing up for the flower share, I agree to add info@growingtkaronto.com to my email contacts. This is how Growing Tkaronto communicates updates and changes. Growing Tkaronto will not be held responsible for miscommunications due to our emails going to your spam folder. I will notify the farm immediately if I do not receive an email receipt of my payment.

I understand that Growing Tkaronto may need to contact me via phone regarding my share if the information is time-sensitive (i.e. alerting me of a same-day change to my pickup), or if I am not responsive to attempts to contact me via email.