Subscription Terms

Growing Tkaronto plans their growing season and staffing based on subscription orders in the spring. There are no refunds, either full or partial, for cancellation of my subscription once purchased. You may choose to find an alternate person to buy out the rest of the season’s share, and the share ownership will be transferred to the alternate person. The alternate person will pay the original shareholder directly.

SHARE DATES

I understand that the start of each share is flexible and based on seasonal conditions and product availability. I am aware that Growing Tkaronto will communicate via email to inform all shareholders of updates and start dates, and that it is my responsibility to contact the farm via email if I am not receiving notifications near the specified start dates shared in the product details.

PICKING UP YOUR SHARE

I understand that my share will be delivered weekly to a location I selected upon purchasing my flowers. If I am out of town or unable to pick up my share for any reason, I understand that it is my responsibility to find a substitute to take my share. I understand flowers are perishable, and if I am unable to pick up my share or find a substitute to pick up my share, I will not receive credit or a refund for any shares that I do not pickup.

Pickup time parameters are specific to each host location. It is my responsibility to pick up my share during the designated time period on the designated day. If I am unable to pick it up I will entitle a friend to do so. I understand that if my share is not picked up on the designated day, within the designated time, I forfeit that share and it will be donated at the discretion of the host pickup location.

CHANGES TO MY SHARE

I understand that once I have purchased a flower share, I am not able to change the pickup location, request an alternate pickup date for my share(s), or extend my share due to a missed pickup for any reason.

I may coordinate the transfer of my share to another individual. I understand that Growing Tkaronto does not facilitate such transfers, and that I will make all arrangements for the new shareholder to pay me directly for the remainder of the share.

SHARING OUR SEASON

I understand that as a member, I share in both the bounty and the risks of farming.

I understand that in a world under the climate crisis, the risks include poor harvests due to unfavourable weather or pests or the total loss of all crops due to a natural disaster such as fire, flood, drought, tornado, tropical storm, or hurricane. 

FLOWER CARE

I understand that sustainably grown, untreated flowers are a perishable product, with a variable vase life of 3 to 7 days. Each weekly CSA email is sent with care instructions for my flowers. I understand that all flowers in my share are delivered within 24 to 36 hours of harvest in peak condition, and that all varieties have a different vase life, dependent on care. Growing Tkaronto will not be held responsible for shortened vase life or poor flower quality once I receive my share from the pickup location. 

Should there be any issue with my flowers upon pickup from the host location, I will contact Growing Tkaronto via email within 12 hours to alert them of the issue with photographs to document the issue.

COMMUNICATION

EMAIL

By signing up for the flower share, I understand that I will be added to the weekly email list, and I agree to add info@growingtkaronto.com to my email contacts. This is how Growing Tkaronto communicates updates and changes. Growing Tkaronto will not be held responsible for miscommunications due to emails going to my spam folder. I will notify the farm immediately if I do not receive an email receipt of my payment or my More Flowers emails.

PHONE

I understand that Growing Tkaronto may need to contact me via phone regarding my share if the information is time-sensitive (e.g., alerting me of a same-day change to my pickup), or if I am not responsive to attempts to contact me via email.

All of our customer information is kept strictly confidential. We do not release any information to anyone regarding our customers. We do not sell or make our email addresses or mailing list available to any other parties or companies. The registration website is a secure site where your personal and payment information will be safe.